Celize Commits
Commitment Charter
In a market with a diverse range of offers and where finding a quality partner responsible for the design to installation of outdoor communication devices is challenging, Celize is committed.
What are your expectations ?
As a player in the construction sector, a public entity, a real estate developer, or a communication agency, you want a true expert partner who is both technically skilled and aware of urban and communication challenges.
Why a commitment charter ?
Celize establishes a charter aimed at consolidating best practices to best support you in the success of your project.
This charter defines a commitment framework and reflects our willingness to improve and evolve according to your requirements and market demands.
This document binds Celize only and is applicable to all your projects.
CHARTER OF COMMITMENT FOR MASTERED URBAN COMMUNICATION
► Personalized advice and support
1
Personalized support
- Be supported by a dedicated project manager ensuring listening, advice, and visibility.
- Access experts in design and urban dress up.
- Centralize and coordinate your projects with an experienced team.
2
Global management from design to project delivery
Execute your project from A to Z with rigor and reliability to allow you to communicate with peace of mind.
- Recommendations and feasibility study of the devices.
- Rigorous deployment methodology and allocated resources.
- Advice on quality, material characteristics, and supports to use.
- A detailed schedule specifying deliverables.
3
Transparent partnership
Keep you informed and work transparently with you on our working methodology.
- Communicate continuously on project progress.
- Allow a fair and representative assessment of our activities.
- Meet to discuss your future projects and business issues to anticipate your needs in devices.
4
Control of creative and technical design
Keep you informed and work transparently with you on our working methodology.
- Offer devices that are consistent with your identity and project environment.
- In the case of custom design, provide a detailed presentation file containing all tools to make ideas and concepts visible and tangible.
► Quality of implementation and monitoring of the device
5
Two-year warranty on the general device
- Ensure the structure's resistance through structural studies, load-bearing, and calculations.
- Handle the restoration of the device.
6
Demanding team
- Identify and mobilize the appropriate skills.
- Respect the technical specifications.
- Check the finish.
- Intervene respecting the site and user safety.
► Responsiveness and respect for deadlines
7
Local network for optimal responsiveness
- A network of installers across France.
8
Commitment to fixed deadlines
- Provide a report within 48 hours after a site visit.
- Respect communicated deadlines.
- Process your request within 48 hours.
► Continuous improvement, research, and innovation
9
Ongoing strategic monitoring to anticipate future urban dress up.
- Provide you with the latest innovations and trends in urban dress up.
► Responsibility and contribution to environmental respect
10
CSR and environmental commitment
- Commit to reporting our actions and assuming the consequences at the environmental, social, and governance levels.
Benefit from
- eco-friendly solutions validated by an independent organization.
- Dispose of materials properly.
We act to
- Reuse materials whenever possible.